Privacy Policy
Awesome Gear is committed to protecting your privacy and handling your personal information responsibly in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
Information We Collect
When you visit our store or place an order, we may collect the following information:
- Name and contact details (email address, phone number)
- Delivery and billing address
- Payment information (processed securely via Shopify Payments — we do not store card details)
- Order history and purchase preferences
- Information submitted via contact or application forms
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you about your orders and enquiries
- Send you marketing communications (only with your consent)
- Improve our products and services
- Comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Courier and logistics partners (for order delivery)
- Shopify (our e-commerce platform provider)
- Payment processors
- Service providers who assist us in operating our store
All third parties are required to handle your information securely and in accordance with applicable law.
Your Rights (POPIA)
Under POPIA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Object to the processing of your information
- Lodge a complaint with the Information Regulator of South Africa
Cookies
Our store uses cookies to improve your browsing experience and to analyse site traffic. You may disable cookies in your browser settings, though this may affect some store functionality.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at orders@awesomegear.co.za or visit our Contact Us page.
Last updated: 17 July 2026