Terms & Conditions

Please read these Terms & Conditions carefully before using the Awesome Gear website or placing an order. By accessing our store or making a purchase, you agree to be bound by these terms.

1. General

These terms govern your use of the Awesome Gear online store (awesomegear.co.za) and the purchase of products from us. We reserve the right to update these terms at any time. Continued use of the store constitutes acceptance of any changes.

2. Products

We make every effort to display our products accurately. However, colours and appearances may vary slightly depending on your screen settings. All products are subject to availability.

3. Pricing

All prices are displayed in South African Rand (ZAR). We reserve the right to change prices at any time without notice. The price at the time of your order confirmation is the price you will be charged.

4. Orders & Payment

An order is confirmed once payment has been successfully processed. We accept payment via the methods available at checkout. We reserve the right to cancel any order at our discretion, in which case a full refund will be issued.

5. Shipping & Delivery

Please refer to our Shipping Information page for full details on delivery times and costs.

6. Returns & Refunds

Please refer to our Returns Policy for full details on returns and refunds.

7. Custom & Personalised Orders

Custom-branded or personalised products are manufactured to order and are non-refundable unless defective. Please ensure all artwork and specifications are correct before approving your custom order.

8. Intellectual Property

All content on this website, including the Ratel™ brand, logos, images and product designs, is the property of Awesome Gear and may not be reproduced without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Awesome Gear shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website.